Shipping & Delivery Policy – Smart Life 24

Shipping Coverage

We currently ship across multiple locations, both domestically and internationally. If your area is not serviceable, our support team will notify you promptly after order placement.

Estimated Delivery Time

• ✔ Domestic orders: 3–7 business days depending on location.
• ✔ International orders: 7–21 business days, based on customs and carrier handling.
• ✔ Orders are processed within 24–48 hours after payment confirmation.

Shipping Charges

Shipping costs are calculated at checkout based on weight, dimensions, and destination. We occasionally offer free shipping promotions, which will be clearly indicated during checkout.

Order Tracking

Once your order ships, you will receive an email with a tracking number and courier details. You can track your shipment directly through the carrier’s website or your Smart Life 24 account dashboard.

International Shipping

We proudly ship to many countries worldwide. Please note that customs duties, taxes, and import fees may apply based on your country’s regulations. These fees are the responsibility of the recipient.

Delayed or Lost Shipments

While we aim for timely deliveries, unforeseen delays can occur due to weather, customs, or courier issues. In such cases, we will assist you in tracking your order and provide updates as necessary.

Damaged Packages

If your package arrives damaged, please photograph it and contact our support team immediately at smartlife_24@ftspak.com. We’ll work quickly to replace or refund your order as applicable.

Contact Us

For questions or clarifications regarding our Shipping Policy, please contact us via email at smartlife_24@ftspak.com.